Why Open Visit Notes?

“…[OpenNotes] gives me an opportunity to have a real good dialogue with my physician, to make sure that we’re both on the same page…”

– Patient, Beth Israel Deaconess Medical Center in Boston, MA

Our research shows…

By reading their notes, patients:

  • Better remember what is discussed during visits
  • Feel more in control of their care
  • Are more likely to take medications as prescribed
  • Can share notes with their caregivers, better equipping them to stay up to date with visit events and help enact the recommended treatment plan

By sharing their notes, doctors and other clinicians:

  • Promote patient communication and education
  • Can help patients be better prepared for visits
  • Can help patients’ caregivers optimize care
  • Can meet patients’ overwhelming desire for access to their notes

Did you know?

Up to 92% of patients in the OpenNotes study opened their notes
More than 60% of patients reported doing better with taking medications as prescribed because of open notes
More than 77% of patients reported that open notes helped them feel more in control of their care
More than 86% of patients agreed that open notes would be an important factor in choosing a future doctor or health plan
Fewer than 8% of doctors reported taking more time to address patients’ questions outside of visits
Fewer than 20% of doctors reported taking more time writing notes
99% of patients wanted open notes to continue

OpenNotes also has the potential to:

  • Help patients stay healthy or better manage chronic conditions,  such as asthma or diabetes
  • Help patients prevent medical errors
  • Reduce healthcare costs through better communication, medication adherence, and more efficient use of a clinician’s time
  • Count toward “Meaningful Use” (Providing clinical summaries for patients for each office visit is a core objective of Stage 2 Meaningful Use)

“What we see increasingly is that engaged patients have better outcomes.”

– Kevin Tabb, MD, President and CEO, Beth Israel Deaconess Medical Center in Boston, MA